1. Who We Are
Maison US Consulting LLC ("we," "us," or "our") operates the Bridge of Lovers matchmaking service at www.bridgeoflovers.com. For any privacy-related inquiries, contact us at contact@bridgeoflovers.com.
2. Information We Collect
When you submit an application, we collect the following categories of personal information:
- Identity data: First name, last name, date of birth, age, gender identity, citizenship, hometown
- Contact data: Email address, phone number, country and state of residence
- Professional data: Profession/industry, annual income, level of education
- Physical data: Height, weight, photograph
- Personal characteristics: Zodiac sign, languages spoken, religious belief, smoking habits, pet ownership, property/asset ownership, hobbies and interests
- Relationship data: Relationship status, children status, partner preferences, relationship goals, personal values
- Referral data: How you heard about us, name of referrer (if applicable)
3. How We Use Your Information
We use your personal information exclusively for the following purposes:
- To evaluate your application and determine suitability for our service
- To identify and introduce compatible matches from our member network
- To communicate with you about your membership and introductions
- To provide ongoing coaching and support throughout the matchmaking process
- To maintain accurate records of our service interactions
- To comply with applicable legal obligations
We do not use your information for advertising, profiling for third-party purposes, or automated decision-making.
4. How We Store Your Information
Your application data is stored securely in HubSpot CRM, a professional customer relationship management platform. HubSpot maintains industry-standard security practices including encryption at rest and in transit. For more information about HubSpot's data practices, visit legal.hubspot.com/privacy-policy.
We retain your personal data for as long as your membership is active, or as necessary to fulfill the purposes outlined in this policy. You may request deletion of your data at any time (see Section 7).
5. Who We Share Your Information With
We treat all client information with strict confidentiality. We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:
- Potential matches: With your explicit consent, we share relevant profile information with prospective matches within our network
- Service providers: HubSpot CRM for data management (under strict data processing agreements)
- Legal requirements: If required by law, court order, or governmental authority
Any profile information shared with a potential match is done on a mutual, consent-based basis. We never share your financial information, photographs, or contact details without your prior agreement.
6. International Data Transfers
We serve clients across the United States, Canada, China, Malaysia, and Singapore. Your data may be processed in the United States where our systems are hosted. We take appropriate measures to ensure your data is protected in accordance with applicable laws, including where required, implementing standard contractual clauses or equivalent safeguards.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request that we limit processing of your data
- Portability: Request a copy of your data in a portable format
- Objection: Object to our processing of your data
- Withdraw consent: Withdraw consent at any time without affecting prior processing
To exercise any of these rights, contact us at contact@bridgeoflovers.com. We will respond within 30 days.
8. Cookies
Our website uses only essential technical cookies necessary for the site to function. We do not currently use tracking, analytics, or advertising cookies. If this changes, we will update this policy and provide appropriate notice.
9. Children's Privacy
Our service is intended exclusively for adults aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected data from a minor, we will delete it promptly.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections. Access to your data is strictly limited to authorized team members bound by confidentiality obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes via email. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data:
- Email: contact@bridgeoflovers.com
- Phone: +1-516-806-9600
- Legal entity: Maison US Consulting LLC
- Website: www.bridgeoflovers.com